Rakuten Marketing Display is the display advertising arm of Rakuten Marketing. On average, clients invest in Rakuten Marketing Display campaigns for at least three years – with a renewal rate of over 80%. This feat can be attributed to the Display Client Services team.

“To be a Trusted Advisor is the goal of each and every member of our team: service is the responsibility of all of us, demonstrated by our front line client managers. To appreciate the pressures our clients are under not only for their business, but also for their careers, is to help guide the responsiveness, intelligence and care in how we behave. We proudly aim for minimum standards of excellence in everything we do, and when you combine that with unabashed creativity, you offer something of real value.”

Mark Haviland, Managing Director, Europe, Rakuten Marketing

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The team is extremely welcoming, professional, knowledgeable and passionate. These attributes are praised and embodied by the team’s Regional Director, Rakhee Jogia – an approachable mentor who fosters a culture of collaboration. Going ‘above and beyond’ means the team has already exceeded their H1 revenue goals (growing 68% YoY). It also translates into ‘happy clients’, as proven by some the testimonials received in the last month alone:

“Within a very short period of time, we came to rely on Belinda as one the most trusted members of your team. She’s been extremely helpful in coordinating Bally’s transition to Rakuten and making sure the entire team was up to date/on track to make things happen fast and with no issue. She clearly knows her job very well, has very good advice and is not scared to drive us in the direction that she feels best for our brand. She has an amazing can-do and positive attitude and gets on well with all the team. Her attention to details is very strong and we are extremely happy.”

– Julie de Lattre, Head of Media Planning & Digital Marketing, Bally

“The team at Rakuten Display have been hands-on since day one, identifying our business objectives and where display can fill the gap on our customer journey. Always bringing new ideas to the table, they can turn a product offering or campaign into engaging ads which successfully meet our KPIs. Their industry expertise has proven to be successful for our brand with sales from the channel increasing 95% YOY for June.”

– Amy Jackson, Digital Marketing Manager, Lipsy

“You [Rakhee] and your team have always been incredibly easy to work with, answering fast, questioning yourselves when it is needed and being open to share your knowledge when I am asking.”
– Margaux Didier, Performance Marketing Project Manager, Clarins

“I would like to call out the good work Belinda has been doing on the Signet accounts. I would like to commend the improvements we have seen within the EJ brand due to engaging creative, robust account management and transparency of communication.”

– John Harradence, Digital Marketing Manager, Signet Group


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